Return and Refund Policy
RETURN AND REFUND POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition as when you received it, unworn and unused, with tags attached, and in its original packaging. You will also need your receipt or proof of purchase.
To make a return, you can contact us at autodetail973@gmail.com. Please note that returns must be sent to the following address: the shipping address.
If your return is accepted, we will send you a return label, along with instructions on how and where to send your package. Items returned to us without a prior return request will not be accepted.
You can always contact us for any questions regarding the return to : autodetail973@gmail.com
Damage and problems
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can assess the problem and remedy it.
Exceptions / Non-returnable items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom-made items (like special orders or personalized items), and personal care products (like beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns regarding your specific item.
Unfortunately, we do not accept returns of sale items or gift cards.
Exchanges
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
14-day reflection period of the European Union
Notwithstanding the foregoing, if the goods are shipped within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. As above, your item must be in the same condition as when you received it, unworn or unused, with tags attached, and in its original packaging. You will also need the receipt or proof of purchase.
Reimbursements
We will notify you once we have received and inspected your return, and we will let you know if the refund has been approved or not. If the refund is approved, you will be automatically refunded to your original payment method within 10 business days. If more than 15 business days have passed since your return was approved, please contact us at autodetail973@gmail.com.